![]() “In light of the situation, the hotel is waiving the cancelation policy for this guest,” Hilton spokeswoman Irine Spivak told me. But it’s clear Hilton values profits over people’s needs, especially in a time like this.” “This is a moment where companies can take action to set new standards. ![]() “That’s a lot of money for me to lose,” she says. ![]() Coronavirus cancellation policies expose the best and worst in travel companies
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